Privacy Policy

Nova Wave Telecom

Effective Date: January 1, 2025

Nova Wave Telecom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through messaging services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

• Contact information such as name, phone number, email address

• Communication content when you contact us

• Technical data such as IP address, browser type, device information

• Usage data related to how you interact with our website or services

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services

• Respond to inquiries and provide customer support

• Communicate important service-related information

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

We do not use personal information for unauthorized purposes.

3. Mobile Messaging and Communications

If you choose to communicate with us via SMS or other messaging services, your information will be used solely to facilitate that communication.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

Messaging is voluntary, and standard message and data rates may apply depending on your carrier.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

• With service providers who assist in operating our services, under strict confidentiality obligations

• When required by law, regulation, legal process, or governmental request

• To protect the rights, property, or safety of Nova Wave Telecom, our users, or others

Any third parties we work with are required to safeguard your information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we strive to protect your data using industry-standard practices.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

7. Your Privacy Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt out of certain communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Nova Wave Telecom
Email: info@novawavetelecom.com
Website: https://novawavetelecom.com